Privacy Policy

Effective date: April 10, 2026

Data Controller: PlanetCommunities LLC — Wyoming, USA

Contact: accounting@planetcommunities.com

1. Who We Are

PlanetCommunities LLC, a limited liability company incorporated under the laws of Wyoming, United States, operates SEOdiag (seodiag.com). We are the data controller for the personal data we collect through the Service. If you have questions about this Policy or about the processing of your data, contact us at accounting@planetcommunities.com.

2. Data We Collect

2.1 Account Data

When you register, we collect: full name, email address, password (stored as a cryptographic hash, never in plain text), organization or company name, and your selected plan.

2.2 Service Usage Data

To provide the Service, we process URLs and domains you submit for auditing, generated audit results and reports, crawl history, credits consumed, and workspace activity history.

2.3 Payment Data

Payment processing is handled entirely by Stripe, Inc. We do not store credit card numbers, bank account details, or sensitive payment information on our servers.

2.4 Technical and Usage Data

We automatically collect: IP address, browser type and version, operating system, pages visited within the Service, activity timestamps, and operational logs required for Service functioning and security.

2.5 Cookies

We use essential session cookies (required for Service functionality) and first-party analytics cookies to understand Service usage and improve the experience. You may reject non-essential cookies through your browser settings or via the cookie banner on the site.

3. How We Use Your Data

We use the collected data for the following purposes:

4. Third-Party Data Processors

To provide the Service, we share data with the following providers, who act as data processors under confidentiality and data protection agreements:

5. Data Sharing with Third Parties

We do not sell, rent, or trade your personal data to third parties. We only share data in the following cases:

6. Security

We implement technical and organizational measures to protect your data, including: encryption in transit (TLS), cryptographic isolation between workspaces (multi-tenant architecture), role-based access control, and security monitoring. However, no security system is absolutely foolproof. In the event of a security breach affecting your data, we will notify you within the timeframes required by applicable law.

7. Data Retention

We retain your personal data for as long as your account remains active. If you request account deletion, we will delete or anonymize your personal data within 30 business days of the request, unless a longer legal retention obligation applies (e.g., billing and accounting records, which may be retained for up to 5 years for tax compliance purposes).

8. Your Rights

You have the following rights regarding your personal data:

To exercise any of these rights, contact us at accounting@planetcommunities.com. We will respond within 30 business days.

9. International Data Transfers

Data is processed on servers located primarily in the United States. If you access the Service from the European Union, Latin America, or other jurisdictions with specific data protection legislation, by using the Service you acknowledge that your data may be transferred to and processed in the US, subject to the safeguards provided by our agreements with our providers.

10. Minors

The Service is intended exclusively for individuals who are 18 years of age or older, or who have legal capacity to enter into binding contracts. We do not knowingly collect personal data from minors. If we learn that we have collected data from a minor, we will delete it promptly.

11. Links to Third-Party Sites

The Service may contain links to third-party websites. This Privacy Policy does not apply to those sites. We recommend reviewing the privacy policies of any external sites before providing personal data.

12. Changes to this Policy

We may update this Privacy Policy periodically. When we make material changes, we will notify you via email or a notice within the Service at least 15 days before the effective date. Your continued use of the Service after the effective date constitutes your acceptance.

13. Contact and Exercise of Rights

For privacy inquiries, access requests, rectification, deletion, or any other rights:

PlanetCommunities LLC · accounting@planetcommunities.com · seodiag.com